Welcome to RS Consulting

B2B research based consulting is what we do.

We help businesses get to the heart of their most difficult problems and give unambiguous advice to help them thrive.

We're a full service market research agency with proven global expertise. We deliver incisive research based solutions and offer confident effective guidance to a wide range of clients, addressing a multitude of complex business problems. The partnerships we’ve developed with leading organisations prove the value our market intelligence brings to their business decision making.

News

Automatic enrolment: Qualitative research with employers staging in 2014 (published Jan 2015)

DWPautoenroleJan2015PNGAndrew Wood, Kate Downer, Louise Amantani, and Chloe Gooders

This report provides the findings from a study commissioned by the Department for Work and Pensions (DWP), to evaluate employers’ and workers’ experiences of automatic enrolment. The research was designed to assess the effect of automatic enrolment on employers and their organisations.

Click here to view report (pdf)

Movember – it’s growing on us

guyGYet again we are getting behind Movember and staff across RS Group are showing some great facial growth.

Finalists at the Wandsworth Business Awards

WBA2014-Finalist-BestSMEBusinessWe’re thrilled to be finalists at the Wandsworth Business Awards this year, in the best SME category.  The winners will be announced at a prestigious dinner in Roehampton on November 6th, where all the most successful and innovative companies in the borough will gather.

Why us? Because we’re a local company punching above our weight in the global marketplace.  We’ve been based in Battersea for 30 years and never been tempted to move.

 

Congratulations to Consensus, our financial services brand, on being nominated for prestigious industry award

We’re thrilled – and very proud – that Consensus’ work with Swiss Re has been shortlisted in the Customer Loyalty & Retention category of the Financial Services Forum’s Marketing Effectiveness Awards.

Consensus and Swiss Re’s entry, Connecting Generations – Protecting Generations, describes their work together on the industry-leading 2013 UK Insurance Report of the same name.

28/7/14 – Promotions at RS Consulting Group

We’ve made a number of important promotions at our London office.

Kate Downer has been made Research Director. Abi Moorcock, Christoph Körbitz and Niall Baker have all been promoted to Associate Director. In addition Kerry Robinson has been promoted to Research Manager.

Joint MD Kate Anderson said, “I’m thrilled to make this announcement. Everyone has made a massive contribution to what has been a hugely successful period for us. Read more

24/6/14 – New RS offices in Glasgow

Scotland flagGreat news, we’ve just opened a new office in Glasgow, which will act as the Scotland hub for RS Consulting, and for the rest of the RS Consulting Group. Located at 2 West Regent Street, G2 1RW, it sits in the heart of Glasgow’s thriving business district.

The new office will help us offer local support to our numerous Scotland based clients. The new premises reflect the importance of Scottish business to RS Consulting.

 

SME segmentation conference paper available

BIG ConferenceThe MRS supported BIG conference took place back in May. Martin Wootton spoke on the ‘crime’ of lazy, ill-defined SME segmentation, and the impact this could have on your business. Martin’s presentation is now available here.

 

Experiences of workers who have opted out: DWP publish our latest research findings

PublicationsThe DWP has published the findings of our qualitative research among workers who have opted out. As part of our research with the first employers to implement automatic enrolment, we spoke to 50 employees who explained their reasons for leaving workplace schemes following automatic enrolment, their experience of this process and their general attitudes to saving for retirement. The DWP and the pensions minister continue to use research by RS Consulting to develop government policy on auto-enrolment. Read the report in full here.

18/02/14 – New report published by DWP: pension charges

paper_cup_smallDWP has published our latest Landscape and Charges Survey, examining how much members pay for their pensions.

This year we also look at how certain pension scheme features can drive better outcomes for members.  Read the summary or the full report.

14/02/14 – Career defining opportunity at Leapfrog

leapfrog logo - without wonky eyeLeapfrog’s reputation as a creative boutique agency precedes it. Its name has long been synonymous with qualitative flair and agility.  Following a change of management and the move to London, the brand is facing an exciting future with confidence. We have a fantastic opportunity for a highly capable and ambitious qualitative research director to head the Leapfrog team.

Consumer qual experts, charismatic leaders, with an innovative approach to problem solving, exceptional strategic skills and commercial capability should apply!  Full details here.

13/2/14 – Celebration of Bryan Atkin’s time at RS Consulting

BryanHere’s a an affectionate video tribute to RS Consulting founder and guiding light, Bryan Atkin, who retired in January. It appears on community TV channel DeeTV, and was put together by his daughter Mischke.  The programme salutes Bryan’s pivotal role in all things RS Consulting over 30 years, and includes great interviews and anecdotes with RS people, past and present.

31/01/14 – When is retirement not retirement? When that man is the irrepressible Bryan Atkin!

bryanABryan is one of our 3 founding partners and has been a leading light at RS ever since. He officially retires today, but, as those who know Bryan will testify, he’s not one for putting his feet up. So he’ll continue to advise us on the trickiest of challenges in the way only he can. To Bryan, a true research genius!

7/11/13 – RS Consulting Group named best Wandsworth company for training & development

Wandsworth Award smallA star studded evening at the Roehampton Club saw RS Group awarded ‘Best company for Training & Development’ at the Wandsworth Business Awards.  Martin Wootton and Andrew Wood collected the awards from Paul Ross, compere for the evening. On a night of high drama we were also finalists in the category ‘Best SME’ and ‘Best Green Business’. Photos here

31/10/13 – Automatic enrolment: Qualitative research with large employers

Automatic_enrolementThe DWP has published the findings of our auto enrolment research in full.  We explored the impact of auto-enrolment on 50 of the first employers to implement it, looking into early opt-out rates and eliciting employees’ reasons for opting out. The DWP and the pensions minister are already using the research to develop government policy on auto-enrolment further. Read the report in full here.

Price comparison websites: consumer perceptions and experiences (published July 2013)

ConsumerFuturesKate Downer, Aino Pietikäinen and Charlotte Crichton with Sania Haq, Rhiannon Jones and Fiona Pannell

Consumer Futures commissioned this research to explore consumer experiences of price comparison websites in terms of awareness, trust and confidence, user behaviour, accessibility and usability, and potential related concerns. Read more

Blog

Accentuate the positive – build on strengths to win more business

Richard BarnesAs B2B marketers we often take a company’s strengths for granted and focus more on identifying and fixing its weaknesses, i.e., the “gaps” vs. customer needs and competitor performance.  This is certainly understandable, but we may be missing an unique opportunity. Read more

SXSW and why we’ll soon be wearing our heart on our sleeve

Martin WoottonThis week saw the SXSW festival in Austin, Texas, bringing together music, film, tech firms and celebrities in a patchwork of innovations, crossovers, geekery and hot air. It’s one of the few events that still feels edgy and exciting. Read more

Market Shifts – Stay Alert and Be Ready

Richard Barnes

Identifying and understanding market shifts is a critical task for any company of any size.  Those companies that capitalize on (or at least adjust to) market shifts thrive (or at least survive) while those that don’t struggle or even cease to exist. Read more

NEUROBLOG 1: How the brain’s need for fuel can affect the quality of responses

Rachel CopeWhat we know about neuroscience might impact on how we design and deliver market and social research projects. My first ‘neuroblog’ considers the impact on decision making of the brain’s need for and use of glucose, and how we might use this relatively new learning when devising our research. Read more

Automatic pension enrolment – a step in the right direction?

Kate DownerBy 2018 all employers must introduce automatic pensions enrolment. In an article originally published in Society Central, Kate Downer shares the experiences of early adopters and found more employees saving for retirement. Read more

Reflections on graduate work experience

Sam Willcocks I’ve recently completed work experience at the RS Consulting Group, a market and social research agency, and thought I’d share some reflections on my first stint working in the industry.  Read more

2015: A boom year for healthcare technology…or hoverboards?

Martin WoottonIt’s that time of year again where we look back at the closing year, and speculate about how 2015 will develop. For the tech-minded researcher like me, it’s a chance to look at the wider market trends and see the bigger picture. Read more

“Your opinion is important to us”? Really?

Kate AndersonI’m getting very opinionated of late – everyone seems to want my opinion.   Leastways, that’s what they all say when they email me links to their customer satisfaction surveys.   Read more

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